Retail Customer Service Associate

Job Overview:

Feeling at home is natural within our stores as soon as you set foot in them. There's nothing you enjoy more than athletic sneakers and apparel, collecting them is your passion. Keeping up with the newest styles is your forte, and you're always eager to share your knowledge with Customers. You're an expert when it comes to initiating friendly conversations and have no problem working with a variety of Customer types, and even challenging situations become opportunities for you to shine. As a team player, you're constantly refining your skills on the sales floor and finding opportunities to improve. Your performance is measured based on your personal and productivity objectives as well as your ability to provide every Customer with an exceptional in-store experience.

Responsibilities:

• The key to meeting customer expectations and providing high-quality sales service is possessing an in-depth understanding of the products being sold and collaborating effectively with colleagues
• Successful retail management means constantly striving to reach sales objectives while simultaneously providing superior customer service and meeting operational demands
• Develop a routine that suits your needs and fits with your lifestyle to help you maximize your productivity
• Seeks to understand the needs of every customer by asking open-ended questions
• Proficiency in Acquiring and Propagating Mastery of Product Attributes and Trends to Accommodate Customers鈥?Likes
• Demonstrates a thorough understanding of all products, including upcoming developments and significant industry shifts
• Celebrating and recognizing the unique achievements and contributions of all individuals, regardless of their background, cultivates a sense of pride and unity in the workplace

Qualifications:

• Novice Retail Professional
• The ability to comfortably engage with customers is a key component of providing an elevated customer experience
• Motivated by the inspiration gained from interacting with customers and the excitement of sporting goods, individuals strive for excellent outcomes
• Begins fulfilling obligations or responsibilities without the requirement for constant direction
• The job necessitates adaptability in scheduling, including availability on weekends, holidays, and during nontraditional hours

Benefits:

• 30-50% Employee Discount
• Paid time off and paid parental leave can also help reduce stress and improve mental health, leading to increased productivity and job satisfaction
• Weekly Pay
• While the cost of insurance premiums can be a concern, it is essential to remember the value of protecting oneself and loved ones from the unexpected and potentially costly medical events that life can bring
• The organization recognizes the importance of retaining talent and offering career advancement opportunities

About Us:

A strong presence across 20 countries defines Foot Locker, Inc. as a trailblazer in the athletic footwear, apparel, and accessories retail space. We strive to offer premium products from renowned brands and ensure a unique and rewarding customer experience that extends beyond our brick-and-mortar stores. With our commitment to innovation, diversity, and community engagement, we foster a love for sports and societal culture, inspiring and empowering the youth culture. Come be a part of our thriving sneaker community and stay one step ahead of the game

EEO Statement:

Our company is proud to be an equal opportunity employer, committed to promoting diversity and inclusion in every aspect of employment. We believe that a workplace that values individual differences creates a stronger and more cohesive team.