Customer Service Store Associate

Job Overview:

In our stores, you feel at home from the moment you enter. You have a boundless love for athletic sneakers and apparel, and you're proud of your collection. Keeping up with the latest fashion trends is important to you, and you like sharing that knowledge with Customers. Initiating friendly conversations comes naturally to you, and you can quickly adjust to any type of Customer. You're unflappable in tough situations and approach every challenge with a smile. You enjoy functioning as part of a team and are continually sharpening your sales abilities. Your job success is based on achieving your personal and productivity goals while delivering an unforgettable in-store experience for every Customer.

Responsibilities:

• The combination of possessing knowledge of all products available and working collectively with colleagues to provide exceptional sales assistance is a fundamental way to ensure customer satisfaction
• Successful retail management is a delicate balancing act between delivering on sales goals, providing top-notch customer service, and maintaining operational excellence
• To maintain your productivity levels, prioritize your tasks and break them down into manageable steps
• Uses open-ended questions as a tool to connect with every customer and evaluate their needs
• Capability in Acquiring and Spreading Expertise on Items and Trends to Meet Customers锟?Preferences
• Demonstrates a thorough understanding of all products, including upcoming developments and significant industry shifts
• Implementing systems that address and eliminate all forms of discrimination, such as harassment or prejudice, fosters an atmosphere where all employees feel safe and respected

Qualifications:

• Having up to three years of retail experience means you have consistently worked in this field for a considerable period. You have gained confidence, skills, and knowledge that will enable you to advance further in your career in the retail industry
• A key factor in delivering an outstanding customer experience is feeling self-assured and comfortable when interacting with patrons
• Passionate individuals are driven to achieve great results thanks to their love for interacting with customers and athletic products
• Takes on tasks or obligations with minimal supervision
• The job entails a flexible schedule that encompasses availability during evenings, weekends, and holidays

Benefits:

• 30-50% Employee Discount
• Paid time off and paid parental leave can also help reduce stress and improve mental health, leading to increased productivity and job satisfaction
• Weekly Pay
• A broad range of coverage options, including term and permanent life insurance, gives people the flexibility to select a policy that aligns with their long-term objectives
• The organization is committed to promoting from within and providing pathways for career advancement

About Us:

At Foot Locker, Inc., we take pride in being a premier retailer of sports shoes, apparel, and accessories, present in over 20 countries. Our aim is to offer premium products from the world's most celebrated brands and ensure every customer gets a unique shopping experience, whether in-store or online. Our dedication to innovation, diversity, and community outreach exemplifies our love for sports and societal culture. We strive to inspire and enable young individuals through our commitment to sneaker culture. Be a part of our community and always stay ahead of the game

EEO Statement:

At our company, we believe that every individual deserves equal employment opportunities, regardless of factors such as sex, religion, and veteran status. We are committed to creating a workplace that is inclusive and values individual differences.